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E-PORTFOLIO

Hayla Heejab

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Farisya Alia
Binti Suhaimi

Group Leader

Job Description

Explore and share creative idea for marketing to increase sales for hayla heejab

Reflection

Able to organise the business by sharing and analyse the way to make Hayla Heejab ku become better. Besides, always open minded in receive any idea from the teams to make an improvement either in business or the organisation from time to time.

 Nur ‘Izzati Afiqah Binti Abd Rahim

Secretary

Job Description

Provides behind-the-scenes work for the business activity

Reflection

In summary, I carried out the duties in preparing a report of the business’s activities for the E-Commerce (ACS3033) assessment. This group task project brings a reflection on many issues related to the secretarial work.

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Arifwidodo Bin Arifin

Website Designer

Job Description

 Responsible for creating the design and layout of a website and web pages

Reflection

Alhamdulillah, I am glad to be able join this course and involved in this project. I get role as a website designer. I am able to learn and explore more about building a website including designing and website technical. As a result, i am able to build a proper website. I can apply all the knowledge that I had learned to my future business that I am about to build

Norrazaliniey Binti Abdul Razak

Finance Manager

Job Description

Coordinate and execute financial activities and record all transaction

Reflection

This task gave the opportunity to learn something new and gain a lot of new knowledge. For example my management and communication skills.

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Mira Pitri Yanti Binti Hardinal

Assistant Finance Manager

Job Description

 Recording and filling cash transactions

Reflection

On week one we are discussing about divided our task one by one. Then we are able to create our own bmc for Hayla Heejab. After that, on week 4, our lecture discuss about website, Instagram and facebook. Our team create a facebook and Instagram account, others need to copy and share to everyone so that we can got likes from them. Then, we arr continue and focus on modal and expenses to promote Hayla Heejab, here i concluded that we know about how many total sale in a day and also in a weeks. We also know about how many expenses that we used for run advertising to promote to others

Muhammad Zakwan Bin Rizal

Operation Manager

Job Description

Inform about the status of customer goods and serve customer inquiries

Reflection

As an operations manage is not as easy as I thought, I’m Muhammad Zakwan Bin Rizal gain a lot of new knowledge such as how to manage online, master latest online selling skills and knowledge in conventional sales that require high commitment and skills. For the start -up of this company, I was responsible for monitor sales performance and planning appropriate strategies. Furthermore, skills in the field of sales are closely related to customers who need communication skills in customer service. The data of customers will also be updated and I will be assisting the group for marketing purposes such as upcoming promotions. As a result of this project, I found a number of things I could improve from customer feedback and improvements from myself and also the company. Eventually, I found myself more confident in communicating, more daring to make online sales while working in groups teaching me personally to be tolerant in achieving goals

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Muhammad Helmi Bin Kaharudin

Operation Manager

Job Description

collect orders from customers and submit to HQ the order.

Reflection

 Based on the project, I was assigned as Operations Manager at Houznite Trading. There are a few things the company gives me and I have to do them like manage sales. I was assigned to collect sales and send customer information to HQ. in addition, I need to monitor the performance of the company in order to identify any shortcomings and address the problems. Not only that, I was also able to learn how to manage customers. Of course, the way to manage customers online is quite different compared to managing customers in-store, so it’s an exciting experience. I also need to update the customer about the status of the purchased item such as giving their "tracking number" and solving customer problems. Finally, I need to examine the "feedback" from customers for us to identify the shortcomings of our company so that in the future we can improve our sales procedures

Mohamad Aiman Aliff Bin Mohd Amin

Secretary

Job Description

Wriitng a report and assisting in marketing activity

Reflection

Responsible in managing matters related to business documents and business reports. Assist in giving new initiatives in marketing products and increasing sales in the market. Far -sighted and highly motivated in doing business better.

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Mus’ab Bin Rushan

Social Media Manager

Social Media Manager

Creating  contents such as poster and copywriting for Instagram

Reflection

What I got from this project that I was able to cultivate a collaborative attitude in a group. in addition, I was able to further develop my skills in the field of digital marketing. with these skills I can use when I am in the industry in the future

Muhammad Khairul Annuar Bin Abdul Wahab

Social Media Manager

Job Description

 Update all the interesting info on social media as well and openly serve customers with friendly

Reflection

Being  an agent who can raise Hayla Heejab's name to the local market and also makes an experience to learn the meaning of online and agent-based business

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